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Continuous Process Improvement (CPI)

About This Course

In today’s ever-changing world, change is the only permanent thing in life. To sustain our business continuity, we need to improve ourselves in terms of PQCDSM (Productivity, Quality, Cost, Delivery, Safety and Morale) business indices continuously. Each business indices will be explained with examples related to participants real life cases. 

The session will be conducted in workshop format, with reference to the client’s products and processes to achieve the most hands-on approach and practical experience of implementation of continuous improvement activities. 

Learning Objectives

Upon completion of the training, participants will be able to: 

  • Establish business indices and actions to support the achievement of each indices 
  • Use the correct business mapping tools to identify weaknesses 
  • Analyze the causes of the weakness 
  • Develop action items to overcome the weaknesses 
  • Document the actions and prevent recurrence 



Target Audience

All Personnel involve in R & D, Quality, Process, Production and those in Marketing and Sales who need to review or prepare actions for continuous improvement. 

Training Outline

  1. General Introduction to Today Business’s Challenges
  2. Business Indices Introduction
  3. Continuous Improvement Process Introduction
  4. Continuous Improvement Techniques
  5. Methods to Derived Root Causes
  6. Develop Improvement Actions
  7. Measure Performance
  8. Continuous Improvement Culture Installation