About This Course
Effective interpersonal relationships with colleagues, managers, customers and clients managed through positive communication have a prevailing impact on organizational success. Good communication is essential to creating a positive work culture where trust and engagement result when people feel heard and valued.
This 1-day high interactive workshop will allow the participants to gain the insights and skills necessary to build trust, improve workplace relationships and working with the differences in teams and organization.
Learning Objectives
- Communicate better with Transactional Analysis Communication Model
- Develop strong interpersonal skills for team collaboration
- Create and maintain genuine rapport –build trust with others
- Learn to recognize different communication preferences and ways to communicate with them effectively
Prerequisites
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Target Audience
TARGET GROUP (BY DESIGNATION)
Managers, Supervisors, Sales Personnel, Executives and etc
TARGETED INDUSTRY/INDUSTRIES FOR THE COURSES
Manufacturing, FMCG, Financial Institutions, Servicing, Hotels
Training Outline
- Transactional Analysis – Model for Communication
- The Importance of Interpersonal Skills: working with others
- Building Rapport for trust relationship
- Communication with the differences- DISC