April 2024 Intake On-Going. Click to learn more.

Email Etiquette – The Professional Touch

About This Course

Upon completion of this program, participants will be able to:

  • Use the correct approach in e-mail communication 
  • Identify pitfalls in e-mail writing 
  • Eliminate redundancy and adopt the correct business writing style 
  • Organize information and present text in a professional manner 

Learning Objectives




Target Audience


Training Outline

  1. Email Presentation – The Information Age Way
  2. Basic Rules of Writing Well
  3. Steps for Successful E-mail Writing