About This Course
This course equips business professionals with a foundational and practical understanding of generative AI tools such as ChatGPT, Microsoft Copilot, Gemini, and Claude. Over two interactive days, participants will explore core concepts, effective prompting strategies, and department- specific applications. Emphasis is placed on hands-on experience, critical thinking, and ethical use of AI in business tasks like communication, reporting, document creation, and decision support.
Learning Objectives
- Understand core principles of prompt engineering for generative AI
- Apply AI tools effectively for communication, documentation, and data tasks
- Recognize model behavior, limitations, and ethical considerations
- Translate business scenarios into effective AI prompts and workflows
- Customize use of generative AI tools across various business functions
Prerequisites
- Prior exposure to Generative AI is preferred but not required
- Openness to experimenting with prompts and engaging in hands-on learning activities
- Basic digital literacy and familiarity with MS Office tools
- Routine experience with tasks like emails, reporting, and document creation
- Access to generative AI tools such as ChatGPT, Microsoft Copilot (Word, Excel), Gemini, or
- Claude
Target Audience
- Business professionals across departments (HR, Sales, Operations, etc.)
- Users with basic to moderate experience in digital tools and office productivity software
- Individuals looking to integrate generative AI into daily workflows
Training Outline
Day 1
- Prompt Engineering Essentials
- Prompting Fundamentals and Framing Questions
- Understanding ChatGPT Behavior
- Search Techniques and Information Tasks
Day 2
- AI for Daily Writing Tasks
- AI for Reports & Data
- AI for Communication & Emails
- AI Accuracy & Ethics
- Department-Specific Use Case Labs
- Closing and Q&A Session