About This Course
This course provides line leaders with a foundational understanding of Generative AI (GenAI), its capabilities, limitations, and ethical implications. Participants will learn to identify relevant GenAI tools, effectively utilize them for tasks such as communication, data analysis, and process improvement, and critically evaluate
GenAI outputs to ensure accuracy and responsible use within their roles. They will also develop strategies for integrating GenAI into their daily workflows and promoting its responsible adoption within their teams.
Primary Target:
• Line Leaders: This includes individuals in supervisory roles who manage teams and are
responsible for day-to-day operations. They are the key decision-makers and influencers within their teams, and understanding GenAI can empower them to improve team performance and efficiency.
Learning Objectives
-
Prerequisites
Essential Prerequisites:
- Basic Computer Skills: Participants should be comfortable using a computer, navigating the internet, and using basic software applications like email and word processing.
- Understanding of AI Concepts: A basic understanding of what AI is, its capabilities, and its limitations is helpful. This could be gained through prior experience or a quick introductory session on AI basics.
Recommended Prerequisites:
- Experience with Business Software: Familiarity with common business applications like spreadsheets, presentations, and project management tools will make it easier to understand how GenAI can be integrated into existing workflows.
- Interest in Technology: A genuine interest in learning about new technologies and how they can be applied to improve work processes is beneficial.
- Optional Prerequisites:
- Experience with Data Analysis: While not strictly necessary, some familiarity with data analysis techniques can enhance understanding of GenAI's capabilities in data-driven applications.
- Prior Exposure to AI: Having some experience with AI tools or platforms (like chatbots or virtual assistants) can provide context and make the learning process smoother.
Target Audience
Primary Target:
- Line Leaders: This includes individuals in supervisory roles who manage teams and are responsible for day-to-day operations. They are the key decision-makers and influencers within their teams, and understanding GenAI can empower them to improve team performance and efficiency.
Secondary Target:
- Supervisors: Individuals who oversee a specific department or area within an organization. They can benefit from understanding GenAI's potential applications in their areas of responsibility.
- Team Leads: Individuals who guide and manage smaller teams within a department. They would benefit from learning how GenAI can enhance their leadership and collaboration skills.
- Anyone in a decision-making role: Individuals who are responsible for making strategic decisions and need to be aware of emerging technologies like GenAI.
Training Outline
- Introduction to Generative AI
- Practical Applications for Line Leaders
- Tool Exploration and Best Practices
- Q&A and Next Steps