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Service Engineer

Penang | Elsoft Research Berhad


  • Provide service support and maintenance for automated test equipment in the field.
  • Respond to customer’s complaint and provide solution to resolve problems.
  • Monitor machine performance and provide update to management.
  • Involved in machine installation, commissioning and provide training to customer.
  • Work closely with engineering design team on machine improvement.
  • Provide field repair and troubleshooting to minimize machine downtime.
  • Prepare documentation for service and maintenance procedure.


  • Diploma / Bachelor Degree in Mechatronic/Mechanical/Electrical Engineering.
  • 2-3 years of working experience in servicing field for semiconductor/electronic equipment. Fresh graduates are encouraged to apply too. 
  • Require excellent analytical and problems solving skills.
  • Knowledge in mechanical and electrical troubleshooting.
  • Possess excellent interpersonal skills and interaction with customers.
  • Independent, initiative and responsible towards quality and customer satisfaction.
  • Possess own transport and willing to travel.