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Administration Assistant - Corporate Training

Responsibilities

1. Maintenance of Databases

  • In charge of updating Corporate Training program applicants’ records (Internal)
  • Generating of any report requiring compilation of figures or extraction from any of the databases as and when required

2.   Customer / Participant Support

  • Attend to customers’ inquiries and needs from time to time
  • In charge of day-to-day co-ordination of Corporate Training Programs

3.   Administration and Co-ordination Support

  • Liaise with internal and external training coordinators and trainers in planning and coordinating class schedules.
  • Liaise with Event Management Services coordinators to ensure all programs are scheduled and labs/classes are located correctly.
  • Ensure all course materials, notes, online Evaluation, Attendance Forms, etc are prepared and ready before commencement of classes.
  • Prepare E-certificates for participants
  • Ensure Admin System update on time for Program Owner to submit Income & Expenditure to Finance
  • Assist in processing all HRDC forms for submission of claims
  • Online hosting

4.   Sales and Marketing

  • Assist in the marketing activities and meeting revenue targets for Corporate Training Programs
  • Assist in promoting Corporate Training programs to walk-in/call in as well in exhibition fairs
  • Assist in promoting PSDC courses, events, etc through telemarketing and other activities
  • Assist in orientation for participants and organizing functions as and when necessary

5.   Market Research

  • Conduct market survey to understand customer participation, satisfaction, and effectiveness of marketing tools.
  • Promote PSDC courses through telemarketing and other promotional activities.
  • Maintain a good relationship with customers

6. Miscellaneous

  • Any other areas of coordination and assistance whether by own initiative or directive for the purpose of providing a conducive training environment by improving the technology and information support capability of PSDC and meeting internal and external customer requirements.
  • Undertake additional responsibilities where and when deemed appropriate by the management or direct report.
  • Take on any other duties that may be assigned from time to time.

Requirements

  • Candidate must possess at least a Diploma in any field