Conversational AI with Copilot Studio

About This Course

This hands-on training course empowers participants to design, build, and deploy intelligent copilots using Microsoft Copilot Studio. Through guided modules, learners will explore conversational design, data integration, generative AI capabilities, and real-world deployment strategies. By the end of the course, participants will be equipped to create secure, scalable, and user-friendly copilots tailored to business needs.

Learning Objectives

By the end of the course, participant will be able to:

  • understand the architecture and capabilities of Copilot Studio.
  • design effective conversational flows using topics and entities.
  • integrate data sources and automate workflows with Power Platform.
  • apply generative AI features to enhance user interactions.
  • test, debug, and deploy copilots across multiple channels.
  • manage environments, data policies, and security settings.

Prerequisites

  • Basic understanding of Microsoft Power Platform (Power Apps, Power Automate)
  • Familiarity with cloud services and data integration concepts
  • Experience with Microsoft 365 tools (e.g., Teams, SharePoint)
  • No prior coding experience required.

 

Lab Requirements

  • Access to Microsoft Copilot Studio (via Microsoft 365 or Power Platform license)
  • A test environment (e.g., Sandbox) with Dataverse enabled
  • Internet access and browser (Edge or Chrome recommended

Target Audience

  •  
  • Business analysts and citizen developers
  • IT professionals and solution architects
  • UX designers and chatbot developers
  • Educators and trainers exploring AI tools
  • Anyone interested in building AI-powered conversational experiences
  •  

Training Outline

  1.  
  2. Introduction to Copilot Studio
  3. Getting Started with Copilot Studio
  4. Designing Conversations
  5. Integrating Data and Services
  6. Advanced Features
  7. Testing and Debugging
  8. Publishing and Managing Copilots
  9.