Operational Excellence

Introduction

Effective interpersonal relationships with colleagues, managers, customers and clients managed through positive communication have a prevailing impact on organizational success. Good communication is essential to creating a positive work culture where trust and engagement result when people feel heard and valued. As part of being an effective communicator and influencer, it is essential to be able to present with confidence and professionalism.

In this 2-day workshop, the participants will be given tools and techniques to gain the necessary knowledge and skills in order to communicate clearly and confidently, interacting with differences, build trust with effective listening. On top of that, participants will be given live coaching around their presentation style. They will be shown best practice on how to use their body movements, engaging the audience and most importantly- building confident during presentation.

Target Audience
Managers, Supervisors, Sales Personnel, and Executives
Prerequisite
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