Operational Excellence


He had travelled to many countries and trained multi-national companies including Dell (inside and outside sales teams), Intel, OSRAM, Western Digital, First Solar, Air Asia, Motorola, Bosch, Infineon, Plexus, Sunway Group, ASTRO, Siemens, Honeywell, Jabil, Kobe Precision, Benchmark Electronics, Escatec Electronics, Altera, Sony, TIM Electronics, Alliance Bank, Hong Leong Capital, Dongwha, Maybank, Tourism Australia, Nestle, Agilent Technologies and many others. To date, more than 20,000 participants have benefited from his training, coaching, workshops, seminars and programs.

The course is designed to impart the right knowledge and skills for participants to discharge their responsibilities in a professional manner that would foster confidence in the organisation’s management system. This course is also designed to prepare managers to deal with difficult behaviour by their employees. The program is packed with practical guidelines for participants to apply with confidence when they perform their roles in their current work environment. By effectively addressing, coaching, and counselling employees, it will not only improve employee behavior, but it will also improve staff morale, retention, productivity, and teamwork.

Target Audience
CEOs, HR Managers, HR Executives, HR Assistants, Personal Assistants, Secretaries, Line Managers/Executives, Supervisors, and Other Non-HR Managers and Executives