ISO 9001:2015 Awareness

Lee Guat Chow

Ms Lee Guat Chow is a full-time professional in management consulting, system auditing, and training. She has a Bachelor’s degree in Chemistry and has over 17 years of manufacturing experience in local and international organizations. She was appointed as a Quality Management Representative in 2001 and subsequently an Environmental Management Representative in 2007. During her employment as a Management Representative, she managed a cross-functional team that developed the management system for certification and assurance for certification body assessment audits. She was also a Lead Auditor for more than 12 years, conducting audit for the internal organization and suppliers to meet organizational objectives and goals.

In 2008, she was appointed as a Quality Engineering Manager with the task of developing and delivering customer product and system requirements through change management activities for Automotive (Volkswagen, Volvo, Alfa Romeo) and Aerospace (Rockwell Collins) industries. She is highly experienced in conducting process capability and validation assessment for different market sectors such as Automotive & Aerospace Products, Injection Molding, Plastic, and Rubber Products, Electrical, Optical and Telecommunication Products, Flexible Printed Circuit Manufacturing, Disk Drive, LED, and Mold Manufacturing, Chemical, Plating, and Packaging Conversion Process, SMT and Box Build Process Assembly, Construction, as well as Food & Beverage Products.

With her experience, Guat Chow is able to provide practical advice and proposals and share about common pitfalls faced by real-life organizations in their quest towards ISO 9001 certification. She conducts training programs on management system requirements, auditing skills, AIAG core tools, technical tools, and customer requirements for product and systems, amongst others, to help improve workforce competency.