Industry 4.0


A cross-functional team is a group of people with different functional expertise working towards a common goal. Typically, it includes employees from all levels of an organisation. Members may also come from outside an organisation (eg suppliers, key customers, or consultants).

Cross-functional teams often function as self-directed teams, assigned to a specific task which calls for the input and expertise of numerous departments. Assigning a task to a team composed of multi-disciplinary individuals increases the level of creativity and out-of-the-box thinking. Each member offers an alternative perspective to the problem and potential solution to the task. Cross-functional teams promote innovation through a creative collaboration process and they must be able to multi-task as they are simultaneously responsible for their cross-functional team duties as well as their normal day-to-day work tasks. As such, it is critical to understand how these complex relationships interplay and affect firm performance.

The main objective of this program is to help participants create effective, efficient, and high-performing cross-functional teams with advanced planning and on-going attention to the group dynamics during the work process. The program will highlight various functional roles and responsibilities and the best practices of cross-functional business model. Participants also will be exposed to the supply chain and value stream workflow for B2B and B2C.

Target Audience

Middle Managers and Executives from various functional groups