Introduction
By the end of this course, participants should be able to:
- Grasp a thorough knowledge and understanding of the Act, complemented by ‘hands on’ practical guidelines and examples for worksite implementation.
- Identify your concerns and fears about dealing with grievance and disciplinary issues
- Define the meaning of a ‘grievance’ and ‘discipline’ in the workplace
- Distinguish between misconduct and Gross Misconduct
- Describe why grievance and disciplinary procedures are needed
- Be aware of the main legislation and how this fits with your organisation’s Grievance and Disciplinary procedures
- Outline the Disciplinary Process
- Implement your organisation’s Grievance and Disciplinary procedures