Operational Excellence


Due to the tremendous pressures on cost, profitability and customer demands and stakeholder’s expectations, organizations have to continuously focus on the bottom-line and ensuring customer satisfaction. Being lean and agile is a must to survive and more important is every employee must understand how their daily tasks and actions contribute to the organizational performance. Understanding and embracing business acumen practices are becoming crucial for every employee to master to maintain value add and organizational and individual performance.

This workshop provides the basic knowledge and some tools to help employees enhance their business acumen.

Target Audience