Online Operational Excellence Programs


Understanding the importance of critical thinking and how it differs from other types of thinking (e.g. analytical, creative thinking etc) are the first steps to improving business decision making. In this introductory lesson, participants will be introduced to six critical-thinking skills: interpretation, analysis, inference, explanation, evaluation, and self-regulation.

Critical Thinking will enhance the individual's ability to critically look at the factors or elements of a particular situation or issue and the rationale or arguments before concluding on the cause before deciding the appropriate action to take. This will improve the effectiveness of the solutions.