Digital 8D+1D Problem Solving


The 8D problem-solving method is used to identify, correct, and prevent recurring problems through effective approaches. It is a systematic approach for non-conformity management and is useful for product, process, and service improvements. The system also helps to explore the control systems that allowed the problem to escape. The Escape Point is studied for the purpose of improving the control system’s ability to detect the failure or cause, if and when it should occur again. Finally, the Prevention Loop explores the systems that permitted the condition that allowed the Failure and Cause Mechanism to exist in the first place. Although the 8D Process was initially used and applied mainly in the manufacturing, engineering, and aerospace industries, it is useful and relevant across all industries today.

Who Should Attend

Executives (QA, QS, Engineering Team, Production Team) and Section Heads/Leads

  • Definition of Quality
  • Quality Gurus – Theories and Contributions
  • Dimensions of Quality
  • Quality Assurance vs Quality Improvement
  • Quality Process
Azhar Md Nayan

En Azhar Md Nayan graduated from Bradley University in Illinois, USA, in 1994 and has over 23 years of Senior Management experience. He was primarily accountable for Global Supply Chain Management, New Product/Process Development, Plant Management, Virtual Factory Management, Workforce/Industrial Transformation Programs, and Talent Development Programs. His work experience spans across various sectors including semiconductor products in wireless communication, motion controller, optoelectronics, and photomask engineering.

  • Dates
    29 - 30 November 2017
  • Duration
    2 Days
  • Time
    9.00 am – 5.00 pm
  • Course Fee
    (excluding 6% GST)
  • Course fees are HRDF claimable under the SBL Scheme.