The course is designed to impart the right knowledge and skills for participants to discharge their responsibilities in a professional manner that would foster confidence in the organisation’s management system. This course is also designed to prepare managers to deal with difficult behaviour by their employees. The program is packed with practical guidelines for participants to apply with confidence when they perform their roles in their current work environment. By effectively addressing, coaching, and counselling employees, it will not only improve employee behavior, but it will also improve staff morale, retention, productivity, and teamwork.Who Should Attend
CEOs, HR Managers, HR Executives, HR Assistants, Personal Assistants, Secretaries, Line Managers/Executives, Supervisors, and Other Non-HR Managers and Executives
- Identify Categories of Important Major and Minor Misconducts
- Understand How a Minor Misconduct Can Become a Major One
- Employees on Probation
- Poor Performance of Permanent Employees
- Retrenchment, Lay-offs, Downsizing, Relocation, etc
- Misconduct and Indiscipline
- Product Conceptualisation
- Building the Business Case
- Justifying for Resources
- Balancing between Idealism and Pragmatism
- Turning Ideas into Execution – ‘Productisation’
- Marketing the Product
- Ensuring a Successful Product Launch
- Product Life Cycle Management
- Product Innovation
- Product Planning
- Product Marketing
Mathy Randhawa has more than 18 years of experience in the training field and specialises in soft skill- and HR-related programs. She is an established consultant and facilitator in modern business writing, technical writing, and communication skills. She has an honours degree in Law from the UK and was called to the Bar in England at Lincoln’s Inn (UK). Besides that, Mathy is also a certified Corporate Trainer by Deloitte, United Kingdom and PSMB.
Mathy has conducted training interventions for various industries such as oil and gas, banking, hotels, small-scale industries, minor and major manufacturing industries, government units/ public sector, colleges, and other educational institutions. She has a proven track record in identifying training needs, designing training content, developing assessment, and executing them. She is also an expert in conducting training programs on impactful communication, business writing, presentation skills, technical report writing, assertiveness, managing cultural diversity, interpersonal skills, and Employment Act 1955.
Mathy has acted as a legal advisor for a few organisations that were focusing on setting up Domestic Enquiry Panels. She is a self-starter with the ability to analyse organisational behaviour and recommend strategies to improve performance and maintain professionalism at all times. She also focuses on helping people improve and maximize their image impact, visual presence, business and social skills, communication skills, and levels of performance. Her experience in training allows her to infuse her natural enthusiasm and extensive practical experience with proven techniques to facilitate adult learning. Mathy’s ability to understand people and industries and her appreciation of different work cultures help her to guide aspiring young people and organisations to achieve their goals. She was previous invited a guest speaker on Business FM (BFM) where she spoke on Key Traits To Break or Make A Leader. In addition, she also writes articles on HR- related matters.